Privacy Policy

Privacy Policy for PJTreasures

Effective Date: [1/1/2025]

PJTreasures ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website (www.pjtreasures.co.uk) and use our services, including purchasing new and pre-loved collectible items.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information in the following ways:

Personal Identifiable Information (PII): When you place an order, sign up for our newsletter, or create an account, we collect your name, email address, phone number, shipping address, and payment details.

Transactional Information: We collect information about the items you purchase, payment method, and transaction history.

Usage Data: We collect non-personal data about your interactions with our website, including your IP address, browser type, device type, and pages visited. This helps us analyze and improve our services.

Cookies and Tracking Technologies: We use cookies to enhance your experience on our site. These cookies help us personalize content, track site usage, and provide targeted advertising.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders for new and pre-loved collectible items.
• To communicate with you about your orders, shipping status, and customer service inquiries.
• To send promotional emails, newsletters, and special offers, provided you have opted-in.
• To improve our website, products, and services by analyzing usage data.
• To comply with legal obligations, enforce our terms of service, or protect our rights.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

• All sensitive information, such as payment details, is encrypted using SSL (Secure Socket Layer) technology.
• We store your information on secure servers and limit access to authorized personnel only.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers who assist us in running our business, including payment processors, shipping companies, and email marketing platforms. These providers are only permitted to use your information for the purpose of performing services on our behalf.

We may also share your information in the following situations:

• To comply with legal obligations or respond to a legal request, such as a subpoena or government investigation.
• To protect the rights, property, or safety of PJTreasures, our customers, or others.

5. Third-Party Links

Our website may contain links to third-party websites. These websites are not operated by us, and we are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

6. Your Data Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Correct or update any inaccurate or incomplete information.
• Request the deletion of your personal information, subject to certain exceptions.
• Opt-out of receiving promotional emails or newsletters.

To exercise your data rights, please contact us at [Business@pjtreasures.co.uk].

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated "Effective Date." Please review this policy periodically to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

PJTreasures
Email: [Business@pjtreasures.co.uk]
Phone:[+44 739 9369693]